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7 Reasons Why Companies Outsource IT Services

Did you know technology is literally changing the way our brains work?

Yep, that’s right. Our technology is taking leaps and bounds forward so quickly that our brains are having a hard time keeping up. The same is true for our IT departments.

Without the proper resources, your company’s in-house IT department is going to fall behind. It can happen fast!

If you want your company to stay secure, productive, and thriving, then it’s time to take advantage of outsourced IT services. Read on to discover 7 reasons why companies outsource IT services. It might be the right choice for you!

1. Time Management

At first, it seems like a good idea to keep your IT in-house. You can meet with them directly and discuss issues face to face. Which in theory sounds like it should save you time.

However, a lot of work goes into technological upkeep, not to mention new advancements. So when something goes wrong, your IT team might not have the manpower to fix it quickly. 

That means your work is put on hold until things can be fixed or upgraded. Depending on your in-house team, this could be longer than your company can accommodate. 

With an outsourced IT team, they’re going to be able to tackle obstacles instantly and with a ton of experience to back them up. What might take in-house team hours to accomplish, can be resolved in minutes with a larger team of professionals.

2. Cost Effective

It might seem that having your own IT department is cost effective. Maybe you expect that outsourcing will cost too much for your company to sustain. But in many cases, the opposite is true.

The number of employees needed to maintain the same effective IT support that an outsourced vendor could supply is typically more expensive. One of the main reasons companies outsource IT is to reduce their operational and labor costs. 

Have another company take care of the repetitive and mundane tasks so your employees can focus on what matters. 

3. Changing Technology

One thing you can count on in the years to come is that technology will continue to change and advance rapidly. It’s difficult for anyone to keep up with the next new features, programs, and software on the market. 

The good news is with an outsourced team of IT experts, you won’t have to. They’re going to be on top of changing technology because it’s their specialty. They can let you know what’s on the horizon and how it can benefit your business. 

4. Cut Down on Overhead

If you have an in-house team, you not only have to pay employees. You’ll also have to pay the cost of your equipment and the electricity to run it. If servers go down or can’t handle the load, then your company will have to fit the bill. 

Furthermore, when the latest and greatest new tech toy comes out, you might be tempted to run out and buy it. Without expert opinions on what is worth purchasing, you might end up overspending on technology.

5. Increased Productivity

If you’ve been tasking your employees with IT support, then chances are they are overburdened and run down. When the expectations of an IT team is tasked to a couple of people, processes are going to quickly slow down and fall behind.

Your employees will feel overworked and this could lead to long term burnout and frustration. Not just for your IT team, but for everyone else too. It can affect office morale when technology stops working and there isn’t a reliable source to fix it.

When you outsource IT, you get a team of experts on call whenever you need them. They’ll be able to troubleshoot problems as they arise and also foresee issues in the future. You won’t have to worry about employees being unable to keep up with rising expectations.

When trouble occurs, you can pick up the phone and quickly get a solution. This allows your employees to move onto more important things. They can keep moving forward without the barrier of broken technology, which will improve your office’s productivity.

Your outsourced IT team may even be able to set up a system or CRM that will help you complete tasks faster. These could be platforms or project management software that you didn’t know about! A quality outsourced IT team will be in the know on the best-rated software to meet your needs.

6. Expand Your Market Reach

When you outsource to an outside vendor, you gain the knowledge of a global market. They can assist you in your company’s growth and provide you with the experience of working with other countries, cultures, and demographics.

This can be a great asset to have as you begin to add to your list of clientele. If you’ve never worked in a larger arena before, an outsourced IT team can help make it happen. They can also ensure that the transition is as smooth and uninterrupted as possible.

7. Reduce Risk of Security Breaches

The security of your system is constantly under threat by cybercriminals. It takes vigilant monitoring and ongoing upgrades to keep your system safe. There are numerous examples of data breaches and the risk continues to rise.

In order to keep customer and internal data safe, your company must be up-to-date on the latest governing standards.

Do you have DMZ installed? Is your firewall current? Are all of your workstations and servers properly audited? These are the kinds of things that outsourced IT services can provide.

When your business is properly protected and professionally monitored, it reduces the overall anxiety of your staff. This makes for a better work environment overall. Your employees will trust in their equipment and be able to focus on what they need to accomplish for the day. 

Why Do Companies Outsource? For Greater Success!

There’s a lot involved in running an IT department, for most companies the burden is too heavy for an in-house team. That’s why companies outsource their IT teams. It’s one of the most important and vital aspects of your company, why risk it?

Have you tried outsourcing your IT services? Share your experiences in the comments below!

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