Miwall Corp is a hybrid B2B and B2C business selling quality ammunition to individuals, wholesale distributors, and law enforcement agencies around the country. To keep costs low for their customers, they skipped the traditional brick-and-mortar store and focused on growing their business online.

Serving customers nationwide – including those living in the State of Colorado – they needed a way to charge the new retail delivery fee recently mandated for Colorado shoppers. Looking for a reliable, out-of-the-box solution for BigCommerce, they turned to the BigCommerce experts – IntuitSolutions and Ebizio.

The Challenge: Managing the New Retail Delivery Fees for Colorado Shoppers 

Effective July 1, 2022, any tangible, taxable goods sold and shipped via ground transportation to Colorado shoppers are subject to a flat fee of $0.27 per order. The new regulation adds an additional layer of complexity for online businesses, since the new fee applies only to taxable sales delivered in Colorado. This means online retailers need a way to charge the applicable fee based on the buyer’s shipping address.

The Colorado Retail Delivery Fee Requirements were introduced to online retailers with little advance notice. To keep their business aligned with the new regulation, Miwall Corp needed a fast and fully-integrated solution to collect the new delivery fee for Colorado shoppers.

The Solution: Colorado Retail Delivery Fee Manager by Ebizio Checkout

For BigCommerce merchants, the Colorado Retail Fee Manager by Ebizio Checkout comes pre-configured with rules that automatically charge custom fees on storefront products based on the customer’s shipping destination. 

Now, Miwallcorp.com can automatically apply the flat fee on taxable products shipped to Colorado, with applicable fees calculated based on the address entered at checkout. The application also lists the retail delivery fee as a separate line item in checkout and order history, keeping recordkeeping aligned with the Colorado Department of Revenue requirements.

Like store owners, customers can clearly see the retail delivery fee applied and labeled separately from sales tax during checkout and on order invoices, preventing any potential confusion.