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Three Business Lessons From The US Postal Service  by: Denise O'Berry There was a buzz in the air recently about the US Postal Service. Seems as though they were running into a budget deficit in the billions. The Postal Service claimed they must cut Saturday service to customers to stay afloat -- a service they had provided for years. And one that customers expected. They said people using email instead of regular mail made a major dent in their profits. Customers were in an uproar. If customers had a choice, they'd lose many. Welcome to the real world of business. There are three lessons in this for your business. Lesson #1: Use indicators, in addition to cash flow, that help you watch the ebb and flow of your business. What can you measure that will tell you quickly -- so you can act -- about what's happening in your business? Lesson #2: Don't just whack a service you've been providing your customers. If you need to cut, look inside your business for processes and procedures that can be streamlined to save you money. Cut the fat of your business, not the services. Lesson #3: Always be on the lookout for new competitors entering your business space. Don't wait for that competition to start taking away your customers. Be proactive. Find ways to offer more value to keep your customers loyal. About The Author (C) 2004 Denise O'Berry. Small Business Expert Denise O'Berry helps business owners take action to grow their business. Find out more at http://www.whatspossible.com This article was posted on April 18, 2004   View More Videos from the "Business and Finance" category: Recognizing Hard Working Employees to Reward A Scientific Approach to Investing How to Take Your Product to Market - Part 2 Real Estate Marketing Tips - Part 3   Read More Articles from the "Business and Finance" Category: Enjoy Your Property Ownership and Rentals by Oliver Darraugh A Guide to Human Capital Management by Andrea Watkins Rich Men';s Playgrounds by Alexander Kraft Five Questions To Ask Yourself Before Buying a Stock by Tanner Larsson How I use Resale Rights Manuals to make Money... Quick and Simple.. And Your Top 5 tips For Starting by Zach Keyer Singin'; the AR Blues (Part 3) Collecting Past Due Invoices by Fred Daus Why a UK Personal Loan May Be The Right Option For You by Mark Lambie Why Should a Business Choose VMWare for Virtualization by William Hauselberg A Call Center Service for Every Business by Nancy David Bad Credit Personal Loans: Easy And Reasonable Loans by Johns Tiel << Back to "Business And Finance" Index

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