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Computer Consulting Businesses: What Your "Sweet Spot" Clients Are Looking For, Part One  by: Joshua Feinberg When providing B2B service, computer consulting businesses' ideal clients, or “sweet spot,” are companies with 10-50 PCs and 1-10 million in revenue. These “sweet spot” small businesses typically look for four things in their computer consulting businesses. 1. Response Time 2. Knowledge (Business and Technical) 3. Customer Service 4. Price/Value In this article we will focus on the top two items, response time and business and technical knowledge. Speed is Paramount in Computer Consulting Businesses The more that a small business needs IT, the more likely that response time will be the leading factor. Why? Downtime is money lost. How quickly computer consulting businesses can address their clients' urgent or emergency IT needs becomes very important. Computer Consulting Businesses are more Than Just a Bunch of Technicians Your technicians' quick response to IT needs is of prime importance to most sweet spot small businesses. Second in importance would generally be your business or industry knowledge. For example, how well do your employees understand the client's particular industry and niche? Sweet spot clients definitely want technology providers that can really solve business problems, as opposed to just running around doing “screwdriver” kind of work, such as upgrading RAM or loading software. Computer consulting businesses basically becomes the outsourced IT department for your sweet spot clients. Your company will end up working on hardware support, software support, LAN and WAN support… so you deliver soup-to-nuts, end-to-end solutions. The Bottom Line on Computer Consulting Businesses In this article you've been introduced to your sweet spot clients' first two requirements in computer consulting businesses. About The Author Joshua Feinberg helps small business computer consulting firms get more steady high-paying clients. Sign-up now for Joshua's free one-hour audio training on Small Business Computer Consulting secrets at http://www.SmallBusinessComputerConsulting.com. This article was posted on March 30, 2006   View More Videos from the "Business and Finance" category: What BP Stock's Collapse Can Teach You Signs of Improvement for Housing Market MoneyWatch News 09/23/2010 A Guide to Recession Entrepreneurship Retirement Planning Tips for Women   Read More Articles from the "Business and Finance" Category: 6 Danger Signs You May Be Headed toward 'Sales Management' Micro-Management by Jeff Hardesty Debt Consolidation Loans: Abate Your Fiscal Problems by Gregg Hall Indian Footwear Market Forecast to 2012 by RNCOS E-Services Pvt. Ltd. Permeate Needs with Personal Unsecured Loans by Simon Peyton Workplace Fitness: A Gym Full Of Useful Advice For Continual Learning by Eileen McDargh, CSP, CPAE A Sales Lesson From Mt. Everest by Jim Meisenheimer Get the Best Deal, Get Unsecured Personal Loans Online by Gary Growbowski Live A Debt Free Life by Nancy Smith Getting A Co-Signer For A Bad Credit Car Loan? by Devora Witts What Is Online Banking And How You Can Benefit From It by Joseph Kenny << Back to "Business And Finance" Index

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